You can write to Mark by post, or send him books, stamps, photos, or cards to: Mark Alexander, A8819AL, HMP Coldingley, Bisley, Woking, GU24 9EX (Map). If you are thinking of purchasing a book for Mark from Amazon, you will need to have it delivered to your own home first to remove any Amazon labelling, before sending it on to Mark in different packaging. This is because of a rather odd policy that currently means prisons won’t accept books directly from Amazon, but do accept books from family and friends.
You can email Mark directly by setting up an account with emailaprisoner. This facility also allows you to attach photos. You’ll have the option of sending Mark a reply sheet with any message you send, which he can then write back on. The prison will scan and return the A4 sheet, and send you an email notification. You will then need to log back in to the emailaprisoner website to view Mark’s response.
You can send money to Mark in prison by debit card here. Prisons no longer allow money to be sent by cheque, postal order, bank transfer, or as cash in the post.
If you’d like to see Mark in person, you can arrange to see him on a prison visit using the online booking service here, assuming you’re already on his approved visitors list, or using the booking line 0330 016 8787. Visits run every afternoon during the week (except for Tuesdays) and last for 2 hours, starting at 13:45. Please arrive early for processing, and don’t forget to bring your ID with you.
You can also bring some coins for snacks and drinks during the visit (no paper money will be accepted) and to store your valuables in a secure locker. You won’t be allowed to bring anything in with you, like your phone, or pens and paper. It is worth booking a few weeks ahead. You can suggest up to 3 dates that suit you, and the prison will email you to confirm which of those is available.
You may also be eligible to have your travel costs reimbursed under the Assisted Prison Visits Scheme
If this is your first time visiting Mark, or you are bringing a friend with you who hasn’t visited Mark before, he will need to register your details with the prison first. Please let Mark know the full name, D.O.B. and address of any new visitors. If Mark has advised you to sign a pro forma, you can download it here.
There is a separate facility for booking video calls with Mark here. Once you have registered, Mark can book you in any time in the week, between 09:00 – 11:30 and 14:30 – 16:00. Call sessions last 30 minutes. Mark can also make outgoing calls to landlines and mobiles from the prison, if you share you number with him. When Mark calls you, you will hear an automated message informing you that calls may be recorded before the call begins.
Mark’s birthday is 20 October 1987 

If you have a message you’d like us to pass on to Mark, or a tip-off for our investigators, you can use the form below:

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