“From the start I found Mark to be a person of gentle nature, an intelligent individual with a lot of ambition. He is easy to talk to, always welcoming and good company. He makes those around him feel comfortable and his demeanor instills a sense of trustworthy confidence in those he meets. He is someone who can achieve a great deal. Despite his many achievements and awards, Mark is very modest. The news of his arrest has come as a complete shock. The notion that Mark could be guilty of such a crime is inconceivable”