“Over a three month period [2007], Mark worked with me and other colleagues to build highly innovative and creative virtual representations. He is a very talented and likeable man. He is well mannered and treats people politely and with respect. Mark was a joy to be with and work with, reliable and trustworthy. It’s hard to fault the guy; if anything when I worked with him I noticed that he was a little naïve. He has everything going for him to become a very successful person in the future. The impact he made on the entire IBM@Wimbledon team was very positive and he is well liked. Mark was very upset and concerned about his father’s condition when he became ill [2008]”